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Updated: Sep 14, 2026
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Avaya 3305 Exam Overview:
| Certification Vendor: | Avaya |
|---|---|
| Exam Name: | Avaya Aura® Experience Portal with POM Implementation and Maintenance Exam |
| Exam Number: | 3305 / 33140X |
| Real Exam Qty: | 61-64 |
| Available Languages: | English |
| Certificate Validity Period: | 2 years |
| Exam Duration: | 90 minutes |
| Passing Score: | Not publicly disclosed (replacement exam 33140X: 66%) |
| Exam Price: | $125 USD |
| Exam Format: | Multiple Choice |
| Recommended Training: | Avaya Aura Experience Portal with POM Implementation and Maintenance |
| Exam Registration: | Avaya Learning Center Pearson VUE |
| Sample Questions: | Avaya 3305 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites recommended; Avaya Aura administration experience helpful |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 3305 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Configuration | 25% | - Voice, email, SMS, and speech server integration - Media Processing Platform (MPP) configuration - POM campaign creation and rules - Experience Portal Manager (EPM) setup |
| Topic 2: Architecture and Licensing | 20% | - Licensing requirements for AEP and POM - AEP solution architecture and components - Deployment models and zones - POM components and features |
| Topic 3: Maintenance and Troubleshooting | 20% | - Diagnosis and resolution of common issues - Monitoring tools and logs - Backup and restore procedures - Software updates and patching |
| Topic 4: Installation | 20% | - Database installation and setup - High availability configuration - Installation procedures for AEP and POM - System requirements for AEP and POM |
| Topic 5: Administration | 15% | - Call flow management - Reporting and scheduling - User account and access management |
Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:
Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)
- A. Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.
- B. A remote database.
- C. H.323 or SIP ports configured and in service.
- D. The correct number of AAEP and POM licenses for features required.
- E. A separate application server is required to run POM applications.
Correct Answer: A,C,D 🗳️
Which field on the MRP Servers page specifies the IP address the speech server must server must use to communicate with the MRP when processing Automatic Speech Recognition (ASR) and text to speech requests?
- A. Network Address (AppSvr)
- B. Host Address
- C. Network Address (MRCP)
- D. Network Address (VoIP)
Correct Answer: C 🗳️
A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager.
Which two properties in the icrcore.properties file need to be corrected? (Choose two)
- A. VPProductID
- B. ICRAdminUKI
- C. ICRSipTCPPort
- D. VPRemoteLogWebService
- E. ICRSipUserName
Correct Answer: A,D 🗳️
You have installed an Orchestration Designer application on a Tomcat application server and try at call to the application. The test call fails.
What is the best way to validate the application installation?
- A. Open a browser window and access the application Http:// <host>: <port>/<application name>/index.html
- B. Check AAEP administration System Maintenance > Log Viewer
- C. Check the Avaya Aura experience Portal (AAEP) System Monitor.
- D. Look at the Application Detail Report in the AAEP administration.
Correct Answer: A 🗳️
You have just installed Proactive Outreach Manager (POM) '? SP A or newer on your Avaya Aura Experience Portal (AAI P) 6.0- You attempt to start the POM services and receive the following message:
Connection to the database failed. Please configure the database before starting POM server.
Which step must you take to correct the issues and continue with this procedure?
- A. The SPOM_HOME/config/PIMHibernate-cfg.xml file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $POM_HOME/bin/installDB.sh SPOM_HOME.
- B. The password for the PostgreSQL user Postgres is incorrect. Login to Experience Portal Manager (EPM) from Linux prompt with Postgres user permissions and run psql VoicePortal; alter user Postgres password 'password'; \q
- C. The $CATALINA_HOME/lib/config/voiceportal.properties file information is incorrect. Login to EPM from Linux prompt with root user permissions and either replace it with a correct copy or run $AVAYA__HOME Support/VP_Tools/SetDbPassword/SetDbPassword.sh update -u Postgres -p password.
- D. The PostgreSQL database is not running. Login to EPM from Linux prompt with root user permissions and run "service Postgres ql start
Correct Answer: A 🗳️
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