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Updated: May 30, 2026
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Avaya Aura® Core Components Support Certified Sample Questions:
1. When a 96xx telephone with SIP firmware boots up, it goes through a number of steps. These steps include:
Phone Registration.
Download PPM.
Obtain IP Address and Utility Server address from DHCP Server.
Check if firmware upgrade is required and download 46xxsettings.txt file.
Send Subscribe (avaya-cm-feature-status) to Avaya Aura Communication Manager (CM) via Avaya Aura Session Manager (SM).
What is the correct sequence of these steps?
A) 3, 1, 5, 1, 2
B) 3, 5, 1, 2, 4
C) 3, 4, 2, 1, 5
D) 4, 3, 1, 2, 5
E) 5, 3, 1, 2, 4
F) 3, 4, 1, 5, 2
2. Which three statements describe steps for searching for an Avaya Aura System Manager (SMGR) log containing the phrase 'down'? (Choose three.)
A) Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
'down' into the Message box, then click on Apply.
B) Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
'-m down' into the Message box, then click on Apply.
C) Navigate to Home / Services / Events / Logs / Log Settings, then click on 'text search' and then type
'down' into the text search box, then click on Apply.
D) Export the entire log file to your local PC, and then locally search with an application.
E) Use the Linux command grep -iR "down" /var/log/avaya
F) Navigate to Home / Services / Events / Logs / Log Harvester, then click on Harvest logs, then type
'down' into the text contains box, then click on Apply.
3. A customer explains that calls are failing to route from Avaya Aura Session Manager (SM) A (managed by Avaya Aura System Manager (SMGR) A) to an Avaya Aura Session Manager (SM) B (managed by Avaya Aura System Manager (SMGR) B). When you check the configuration in Avaya Aura Session Manager (SM) A, which statement describes what should you look for?
A) SM B is defined as a SIP Entity of type "other" +Entity Link, Dial Pattern, and Routing Policy.
B) SM B is defined as a SIP Entity of type "Session Manager" +Entity Link.
C) SM B is defined as a SIP Entity of type "other" +Entity Link.
D) SM B is defined as a SIP Entity of type "System Manager" +Entity Link, Dial Pattern, and Routing Policy.
E) SM B is defined as a SIP Entity of type "Session Manager" +Entity Link, Dial Pattern, and Routing Policy.
4. What information is associated with System manager alarms? (Choose four.)
A) Event ID
B) Severity
C) SIP Domain
D) Service Affecting Y/N
E) Alarm Description
F) Affected Component
G) Time Stamp
5. How can you show that a session is actually reaching the Avaya Aura Media Server (AAMS)?
A) In AAMS Element Manager, Select System Status > Element Status > More Actions > display active sessions.
B) From Avaya Aura System Manager (SMGR) home page, click on the Media Server, and click on the link: list active sessions.
C) From SSH, go to the AAMS and issue the list active sessions current. command.
D) Use the command 'show sessions' on the Media Server CLI.
E) In AAMS Element Manager select Monitoring > Active Sessions.
Solutions:
| Question # 1 Answer: F | Question # 2 Answer: A,D,E | Question # 3 Answer: E | Question # 4 Answer: A,B,D,G | Question # 5 Answer: E |
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