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Updated: Aug 11, 2026
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Avaya 78202T Exam Overview:
| Certification Vendor: | Avaya |
| Exam Name: | Avaya IP Office™ Platform Support Online Test |
| Exam Number: | 78202T |
| Real Exam Qty: | 30 |
| Certificate Validity Period: | Valid until program retirement |
| Related Certifications: | Avaya IP Office Platform Technical Associate Support (ASTA-3000) Avaya IP Office Platform Technical Associate Implement (ASTA-7720) |
| Exam Duration: | 45 minutes |
| Available Languages: | English |
| Exam Format: | Multiple Choice, Online Test |
| Passing Score: | 70% |
| Sample Questions: | Avaya 78202T Sample Questions |
| Exam Way: | Online |
| Pre Condition: | Candidates must hold the Avaya IP Office Platform Technical Associate Implement (ASTA-7720) credential before earning ASTA-3000. |
| Official Syllabus URL: | https://www.avaya-learning.com/ |
Avaya 78202T Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Data Backup, Restoration, and System Upgrades | - Backup and restore operations
|
| System Status, Troubleshooting, and Alarm Management | - Troubleshooting operations
|
| Understanding Avaya IP Office Platform and Security Administration | - Platform architecture and components
|
| Integrated System Logging and Network Diagnostics | - Diagnostics and logging
|
| Call Flow Configuration and System Monitoring | - Call management and monitoring
|
Avaya IP Office™ Platform Support Online Test Sample Questions:
1. Which type of license is now supported by Avaya IP Office Release 10 software?
A) Windows
B) Linux
C) PLDS
D) ADI
2. When you erase security settings and set them back to default, which three passwords will you be prompted to change?
A) Security Password
B) Administrator Password
C) Voicemail Pro Password
D) System Password
E) User Password
3. A customer has 25 users who are using one-X Portal, and they have the UCMv2 installed on their IP Office 500 V2 system.
What is the maximum number of voicemail ports supported on the Voicemail Pro in this scenario?
A) 40
B) 30
C) 20
D) 25
4. Avaya IP Phones to IP Office QoS monitoring can be performed by the IP Office.
What are the two actions required to view QoS outcomes? (Choose two.)
A) Choose "Enable Metric" on the Line form.
B) Allow force authentication on IP telephones.
C) Trace lines or extensions in SSA.
D) Use DebugView to analyze latency, jitter, and delay.
E) Check "Enable RTCP Monitoring".
5. A customer is running an IP Office 500 V2, one-X Portal, Voicemail Pro, and CCR supporting 50 users, of which 10 are CCR agents. They are currently on software version 8.0 and would like to upgrade to version 9.1.
What application changes will they need to make during the upgrade?
A) Only CCR as it is not supported in 9.0 or higher.
B) All applications can be upgraded to 9.0 or higher without changes.
C) Only one-X Portal as it is supported in 9.0 or higher.
D) All applications, as 9.1 does not support any of them.
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A,B,D | Question # 3 Answer: C | Question # 4 Answer: D,E | Question # 5 Answer: A |
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