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Updated: Sep 11, 2026
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Languages: English
Retirement date: none
This exam measures your ability to accomplish the following technical tasks: troubleshoot business continuity issues; troubleshoot hybrid and cloud connectivity issues; troubleshoot Platform as a Service issues; troubleshoot authentication and access control issues; troubleshoot networks; and troubleshoot VM connectivity issues.
Skills measured
- Troubleshoot hybrid and cloud connectivity issues (20–25%)
- Troubleshoot business continuity issues (5–10%)
- Troubleshoot authentication and access control issues (15–20%)
- Troubleshoot networks (25–30%)
- Troubleshoot Platform as a Service issues (5–10%)
- Troubleshoot VM connectivity issues (5–10%)
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/az-720
Microsoft AZ-720 Exam Overview:
| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Troubleshooting Microsoft Azure Connectivity |
| Exam Number: | AZ-720 |
| Exam Format: | Case studies, Multiple response, Scenario-based questions, Multiple choice |
| Passing Score: | 700 (out of 1000) |
| Exam Price: | Varies by region (approx. USD 165) |
| Related Certifications: | Microsoft Certified: Azure Network Engineer Associate (AZ-700) Microsoft Certified: Azure Administrator Associate (AZ-104) |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | 1 year (renewable annually after certification is earned) |
| Available Languages: | French, Korean, English, German, Japanese, Spanish, Simplified Chinese |
| Recommended Training: | Microsoft Learn AZ-720 Learning Path Azure Networking Fundamentals on Microsoft Learn |
| Exam Registration: | Microsoft Learn Exam Page Pearson VUE Microsoft Exams |
| Sample Questions: | Microsoft AZ-720 Sample Questions |
| Exam Way: | Online proctored or authorized testing center |
| Pre Condition: | Recommended experience with Azure networking, hybrid connectivity, and troubleshooting network issues. Prior certification such as AZ-104 or AZ-700 is recommended but not strictly required. |
| Official Syllabus URL: | https://learn.microsoft.com/en-us/credentials/certifications/exams/az-720/ |
Exam AZ-720: Troubleshooting Microsoft Azure Connectivity
Candidates for this exam should have experience with networking and with hybrid environments, including knowledge of routing, permissions, and account limits. They must be able to use available tools to diagnose issues related to business continuity, hybrid environments, Infrastructure as a Service (IaaS), Platform as a Service (PaaS), access control, networking, and virtual machines connectivity.
Passing score: 700. Learn more about exam scores.
Part of the requirements for: Microsoft Certified: Azure Support Engineer for Connectivity Specialty
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