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Updated: Aug 17, 2026
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SAP C-FSM-2601 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified - SAP Field Service Management |
| Exam Number: | C_FSM_2601 |
| Exam Price: | $200 USD |
| Exam Format: | Multiple Choice, Scenario-based |
| Exam Duration: | 120 minutes |
| Certificate Validity Period: | Valid indefinitely; requires annual stay-certified assessment |
| Available Languages: | English |
| Passing Score: | 60% |
| Real Exam Qty: | 68 |
| Recommended Training: | SAP Learning Journey: SAP Field Service Management C4H520 SAP Field Service Management |
| Exam Registration: | Pearson VUE SAP Certification Hub |
| Sample Questions: | SAP C-FSM-2601 Sample Questions |
| Exam Way: | Online proctored or onsite at Pearson VUE test centers |
| Pre Condition: | No formal prerequisites; recommended knowledge of field service processes and SAP FSM fundamentals |
| Official Syllabus URL: | https://learning.sap.com/certification/sap-certified-application-associate-sap-field-service-management |
SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
| Topic 2: Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
| Topic 3: Integrations | <8% | - End-to-end integration scenarios - Integration with SAP and third-party systems |
| Topic 4: Smartforms | 8% - 12% | - Create and manage Smartform templates - Features and use cases of Smartforms |
| Topic 5: Customer Self-Service | <8% | - Self-service portal and process flow - Service request creation and execution |
| Topic 6: Architecture and Administration | 11% - 20% | - Company settings, permissions, and business rules configuration - Architectural components of SAP FSM |
| Topic 7: Master Data Management | <10% | - Components and data model of MDM - Create, maintain, and integrate master data |
| Topic 8: Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
| Topic 9: Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
SAP Certified - SAP Field Service Management Sample Questions:
1. The Service Workflow guides a dispatcher in the process from creating to dispatching and closing service orders.
Choose the correct answer.
A) True
B) False
2. What are the key components of the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
A) Expert Guidance
B) Business Marketing Strategy
C) New Customer Acquisition System
D) Standardized Framework
E) Integrated Toolchain
3. What are some of the features available to technicians on the mobile apps?
There are four correct answers.
A) Recording efforts, expenses, and mileage
B) Recording planned/unplanned consumption of material/spare parts
C) Service workflows
D) Using smartforms/checklists
4. What is the main difference between SAP Service and Asset Manager versus SAP Field Service Management?
Choose the correct answer.
A) SAP Field Service Management covers planning and dispatching as well as mobile execution, whereas SAP Service and Asset Manager covers only mobile execution.
B) SAP Service and Asset Manager covers planning and dispatching as well as mobile execution, whereas SAP Field Service Management covers only mobile execution.
C) SAP Field Service Management covers planning, whereas SAP Service and Asset Manager covers execution.
5. Which feature of SAP Field Service Management helps to provide information to and collect information from service technicians?
Choose the correct answer.
A) Customer self service
B) Autoscheduling
C) Smartforms and feedback (checklists)
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: A,D,E | Question # 3 Answer: A,B,C,D | Question # 4 Answer: A | Question # 5 Answer: C |
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