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Updated: Aug 17, 2026
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IIC C130 Exam Overview:
| Certification Vendor: | Insurance Institute of Canada (IIC) |
| Exam Name: | Essential Skills for the Insurance Broker and Agent |
| Exam Number: | C130 |
| Exam Price: | CAD $360 |
| Exam Format: | Computer-Based, Multiple Choice, Scenario-Based |
| Real Exam Qty: | 100 |
| Exam Duration: | 120 minutes |
| Available Languages: | English, French |
| Certificate Validity Period: | Exam results valid for 12 months for licensing application |
| Related Certifications: | General Insurance Agent/Broker Licence FCIP |
| Passing Score: | 60% |
| Recommended Training: | IIC C130 Course & Study Materials |
| Exam Registration: | Insurance Institute of Canada Registration |
| Sample Questions: | IIC C130 Sample Questions |
| Exam Way: | Virtually proctored online or in-person at authorized centres |
| Pre Condition: | Recommended prior study: C11 Principles and Practice of Insurance, C12 Insurance on Property, C13 Insurance Against Liability Part 1, C14 Automobile Insurance Part 1 |
| Official Syllabus URL: | https://www.insuranceinstitute.ca/en/CIP-FCIP-Designations/CIP/Program-Courses/Course-Details.aspx/?courseId=62&program=CIP |
IIC C130 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Claims Handling | 8% | - Broker's role in claims - Settlement and subrogation - Claim reporting process |
| Topic 2: Automobile Insurance | 10% | - Mandatory and optional coverages - Rating and policy issues - Provincial variations |
| Topic 3: From Quote to Policy | 10% | - Quotation and binding authority - Policy issuance and delivery - Policy structure and components |
| Topic 4: Property Insurance Wordings | 12% | - Common policy forms - Coverages and exclusions - Valuation methods |
| Topic 5: Liability Insurance | 12% | - Legal liability concepts - Commercial general liability - Personal liability coverages |
| Topic 6: Communication and Service Skills | 8% | - Policy changes and endorsements - Record keeping - Client communication |
| Topic 7: The Application Process | 10% | - Duty of disclosure - Underwriting considerations - Completing applications |
| Topic 8: Sales and Client Needs | 10% | - Insurance solutions - Risk identification - Client consultation |
| Topic 9: Insurance and the Intermediary | 10% | - Roles of brokers and agents - Licensing and regulation - Legal duties and ethics |
| Topic 10: Property Insurance Exposures | 10% | - Exposures and perils - Personal property risks - Small commercial property risks |
IIC Essential Skills for the Insurance Broker and Agent Sample Questions:
1. What aspect of communication involves parties interpreting verbal and non-verbal cues?
A) Passive exchange
B) Building rapport
C) Matching
D) Active listening
2. Regarding the duty of disclosure, what is required to comply with the principle of utmost good faith?
A) The intermediary is required to withhold disclosure of pertinent information if the client asks the broker to do so.
B) The broker or agent determines whether the information is material to the risk and discloses information accordingly, on behalf of the insured.
C) The applicant has a duty to disclose all relevant and irrelevant facts.
D) Full disclosure of material information is required of the applicant.
3. Which type of adjuster processes a large volume of claims that do not require inspecting property damage or visiting the loss location?
A) Account adjuster
B) Remote adjuster
C) Telephone adjuster
D) Service adjuster
4. Which action on the part of the insured would most likely result in a surcharge to the insurance policy?
A) Trade-in of an existing vehicle for an eco-friendly vehicle
B) Purchase of a new sports car for his teenage son to drive
C) Installation of a high-end home security system
D) Disclosure that his home has two mortgages
5. Prominently included on some property insurance policies is the statement "This policy contains a clause that may limit the amount payable." What clause is being referred to?
A) Stacked limits clause
B) Named exclusions clause
C) Deferred payment clause
D) Coinsurance clause
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: D |
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