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Updated: Aug 06, 2026

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The benefit of obtaining the Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam Certification

You will learn to master ServiceNow® skills through training and certification through hands-on, real-world coaching to help you achieve your objectives. You will learn to succeed with the Now Platform, whether you take virtual or in-person courses from ServiceNow, or from one of our Accredited Training Partners. Companies are searching for proven professionals and companies see faster implementations and better use of ServiceNow using trained professionals. Getting accredited boosts your career and sets you up to bring much more to the success of your company.

You will achieve market recognition, competitive differentiation, higher efficiency and outcomes, improved user group satisfaction, and a concrete indicator of your educational investment once you are ServiceNow accredited. If you are a young consultant beginning your career or a seasoned professional looking to deepen your experience and distinguish yourself from the competition, the ServiceNow deployment route will teach you to rapidly and efficiently deploy ServiceNow products in customer environments.

Training and certification from ServiceNow allow you to optimize platform capabilities rapidly to further accomplish your goals. If you are on the road to becoming a certified application developer (CAD), by designing application tables, developing and implementing forms, managing access, and incorporating workflows into applications, you can learn how to build applications. You will learn to take full advantage of the Now Platform by specializing in a brand.

Reference: https://www.servicenow.com/content/dam/servicenow/other-documents/training/cis-ppm-blueprint.pdf

ServiceNow CIS-PPM Exam Overview:

Certification Vendor:ServiceNow
Exam Name:ServiceNow Certified Implementation Specialist - Project Portfolio Management (PPM)
Exam Number:CIS-PPM
Certificate Validity Period:3 years
Available Languages:English
Exam Price:$300 - $450 USD
Related Certifications:CIS-SPM (Strategic Portfolio Management, successor)
Passing Score:70%
Exam Format:Multiple Choice (single answer), Multiple Select (multiple answers)
Exam Duration:90 minutes
Real Exam Qty:60
Recommended Training:Strategic Portfolio Management Implementation Course
Exam Registration:ServiceNow Learning Portal
Pearson VUE
Sample Questions:ServiceNow CIS-PPM Sample Questions
Exam Way:Online proctored (Pearson OnVUE) or in-person at authorized Pearson VUE test centers
Pre Condition:Recommended: ServiceNow Administration Fundamentals, Platform Implementation, 6 months of implementation experience
Official Syllabus URL:https://learning.servicenow.com/lxp/en/credentials/certified-implementation-specialist-project-portfolio

Introduction to Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam

The Project Portfolio Management (CIS PPM) Exam Specification of the ServiceNow Certified Implementation Specialist specifies the aim, audience, testing choices, exam content coverage, test structure, and prerequisites for being a ServiceNow Certified PPM Implementation Specialist. The Project Portfolio Management (CIS PPM) ServiceNow Accredited Implementation Specialist test certifies that a successful candidate has the expertise and necessary knowledge to contribute to the configuration, implementation, and maintenance of ServiceNow PPM applications.

This CIS PPM exam test is intended for PPM implementation specialists and shows how components of PPM applications, including Demand, Project, and Resource, can be implemented and configured. Separate courses that can be taken care of in Agile and Test Management. Each module offers best practices, configuration steps, and comprehensive details about the applications within Project Portfolio Management. This exam is divided into 5 different modules. Check out the CIS PPM practice exams for a better understanding of how these modules are spread in the exam.

The CIS PPM exam has its focus on these five modules:

  • Module 4: PPM Financials Configuration
  • Module 3: Core Configuration
  • Module 1: PPM Ecosystem, Maturity Model and Implementation Methodology
  • Module 5: PPM Performance Analytics, Reporting, and Dashboards
  • Module 2: PPM Financials Overview

Who should take the Certified Implementation Specialist - Project Portfolio Management (CIS PPM) Exam

ServiceNow clients, associates, personnel, and those interested in becoming a ServiceNow PPM Certified Implementation Specialist have access to the ServiceNow Certified Implementation Specialist Project Portfolio Management (PPM) test. The Financials Implementation Project Portfolio Management exam is designed for professional consultants and those who execute PPM from ideation to demand, project, resource, and time monitoring.

ServiceNow CIS-PPM Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Resource Management15%- Capacity planning and allocation
- Resource workspace configuration
- Resource schedules and attributes
Topic 2: Idea & Demand Configuration21%- Stakeholder definition and assessments
- Idea creation and configuration
- Demand form and workbench setup
- Idea-to-demand conversion
Topic 3: Reporting, Analytics & Integrations2%- Dashboards and performance analytics
- Integration with other ServiceNow applications
Topic 4: PPM Implementation Overview2%- PPM overview and business model
- PPM personas and roles
- Now Create methodology
Topic 5: Timecard Management5%- Timecard policies and categories
- Rate types and approval workflows
Topic 6: PPM Application Overview22%- Tables and data model
- System properties and preferences
- User, role and group administration
- Plugins and activation
Topic 7: Project & Portfolio Configuration25%- Planning console and status reports
- Baselines, dependencies and scheduling
- Project templates and workspace
- Portfolio structure and hierarchy
Topic 8: Financial Management10%- Rate models and financial planning
- Budgeting and investment tracking
- Cost types and fiscal calendar

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