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SAP C_C4H410_01 Exam Overview:
| Certification Vendor: | SAP |
| Exam Name: | SAP Certified Application Associate - SAP Sales Cloud 1911 |
| Exam Number: | C_C4H410_01 |
| Exam Format: | Multiple Choice, Multiple Response |
| Certificate Validity Period: | Out of maintenance / Retired |
| Real Exam Qty: | 80 |
| Related Certifications: | SAP Certified Application Associate - SAP Sales Cloud |
| Exam Price: | $549 USD |
| Available Languages: | English |
| Passing Score: | 61% |
| Exam Duration: | 180 minutes |
| Recommended Training: | SAP Learning Hub Exploring SAP Sales Cloud 1911 |
| Exam Registration: | SAP Training & Certification Shop SAP Certification Hub |
| Sample Questions: | SAP C_C4H410_01 Sample Questions |
| Exam Way: | Online proctored or Onsite at SAP authorized test centers |
| Pre Condition: | Basic knowledge of SAP Sales Cloud, sales processes, and CRM concepts; no mandatory prerequisites |
| Official Syllabus URL: | https://training.sap.com/certification/c_c4h410_01-sap-certified-application-associate-sap-sales-cloud-1911 |
SAP C_C4H410_01 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Account and Contact Management | <8% | - Account groups and relationships - Contact data maintenance |
| Personalization and Extensibility | <8% | - Mashups and custom fields - Custom business objects |
| Visit Planning and Execution | <8% | - Visit surveys and follow-up tasks - Activity planning and scheduling |
| Reporting and Analytics | 8%-12% | - Custom report components - Interactive dashboards - Excel integration with reports |
| Implementation Basics and Fine Tuning | 8%-12% | - Configuration and administration tasks - Fine-tuning timeline and dependencies - Tailoring standard settings |
| Territory Management | <8% | - Territory determination rules - Territory hierarchy setup |
| Sales Planning and Forecasting | <8% | - Forecast creation and submission - Sales target dimension setup |
| User Management | 8%-12% | - Access control management - Business roles and access rights - User creation and maintenance |
| Lead and Opportunity Management | 8%-12% | - Opportunity creation and buying center - Lead distribution and qualification - Revenue scheduling and sales stages |
| Workflow and Notifications | <8% | - Notification process setup - Workflow conditions and actions |
| Product and Pricing | 8%-12% | - Internal and external pricing determination - Trigger pricing in sales documents - Pricing components configuration |
| Data Migration and Integration | >12% | - Data migration templates and workbench - Troubleshooting migration issues - Pre-packaged integration scenarios |
SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:
1. Which of the following are features of custom report creation in SAP Hybris Cloud for customer?
There are 3 correct answers to this question.
Response:
A) Direct assignment of a report to a business user is supported.
B) Custom calculated key figures are allowed.
C) Custom report creation is supported with a guided procedure.
D) Custom reports can be created by all users.
E) Variable selection is possible.
2. You have selected the Override Territory field on the Accounts overview page. What effect does this have on the territory determination?
Please choose the correct answer.
Response:
A) It removes the account from the territory realignment calculation.
B) It removes only accounts with multiple territories from the territory realignment run.
C) It remove the employee from the territory realignment calculation.
D) It aligns the account territory determination with the territory realignment run.
3. Which features are available when you create a sales forecast?
There are 2 correct answers to this question.
Response:
A) Multi-dimensional rules
B) Multi-level categorization
C) Multi-level overrides
D) Multi-dimensional forecasting
4. You need to enable offline pricing for an SAP Hybris Cloud for customer system. What do you need to replicate?
Please choose the correct answer.
Response:
A) Sales area specific customer price lists
B) Territory specific customer pricing conditions
C) Sales area specific customer price conditions
D) Sales area specific pricing procedure
5. Your test tenants have been upgraded. Your production tenants will be upgraded in two weeks. Which activities should you NOT perform during these two weeks?
There are 2 correct answers to this question.
Response:
A) Update the business configuration.
B) Request new tenants.
C) Apply SDK solution.
D) Update fine tuning.
Solutions:
| Question # 1 Answer: B,C,E | Question # 2 Answer: A | Question # 3 Answer: C,D | Question # 4 Answer: D | Question # 5 Answer: B,C |
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