Study with Sales-Con-201 Actual Test Questions

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Updated: Jul 13, 2026

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Salesforce Certified Sales Cloud Consultant Sample Questions:

1. The Cloud Kicks sales team travels frequently and often needs to convert leads while away from the home office.
What should a consultant recommend?

A) Create a Global Action to convert leads via the Salesforce mobile app.
B) Enable Conversions for the Salesforce mobile app In Lead Conversion settings.
C) Install an AppExchange package to convert leads via the Salesforce mobile app.


2. When emails sync by Einstein Activity Capture, how are the emails matched to Sales Cloud records?

A) Matching is based on any Email field.
B) Matching is based on Full Name and standard Email field.
C) Matching Is based on the standard Email field.


3. Universal Containers recently implemented Sales Cloud. Stakeholders want insights into how logging interactions with customers impacts the number of won sales deals.
Which report should the consultant create to meet the requirement?

A) Closed Won Opportunities by Account
B) Closed Won Opportunities with Activities
C) Closed Won Opportunities by the sales team


4. Cloud Kicks (CK) is planning to use Person Accounts to maintain information on its retail customers. CK likes to track connections among customers to capture household relationships, referrals, and so on. One customer can have many relationships.
What should a consultant consider when implementing Person Accounts and supporting many relationships between customers in Salesforce?

A) Create a custom field to establish relationships and create hierarchies among Person Accounts.
B) Enable Contacts to Multiple Accounts to create indirect relationship between two or more Person Accounts.
C) Use Contact for retail customers and use Accounts to maintain relationships.


5. Northern Trail Outfitters (NTO) wants to start tracking orders accounts in Sales Cloud. NTO has hired a consultant to complete the project.
What should the consultant take into account when implementing sales orders?

A) Order line items can be added or removed after an order is activated.
B) Orders can be activated for active and inactive contracts.
C) Contract Number is a required field on the Order page layout.


Solutions:

Question # 1
Answer: A
Question # 2
Answer: C
Question # 3
Answer: B
Question # 4
Answer: B
Question # 5
Answer: C

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