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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. With Avaya Equinox Meetings Online, what is the maximum number of live broadcast viewers for a Pro VMR version?

A) 500 viewers
B) 25 viewers
C) 100 viewers
D) 50 viewers

2. Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?

A) Recording Library
B) Custom reports
C) Agent Dashboards
D) Realtime

3. Which two statements describe the competitive advantages of the Avaya Midsize Solution? (Choose two.)

A) It Is available in more deployment options than other major vendors.
B) It focuses on the customer's IT relevant needs.
C) It supports a broader range of endpoints types.
D) It delivers a lower total cost of ownership compared to all major vendors.

4. A customer has an existing Business Communications Manager (BCM) with Avaya 1220 and 1230 IP Deskphones. The Account Manager wants to reuse the sets and minimize the cost of the quote.
Which statement about reusing existing sets from a BCM on an IP Office is true?

A) The features supported on BCM are the same as the IP Office.
B) IP Office supports ail BCM sets.
C) There will be some operational or feature differences.
D) The existing sets will operate the same on the IP Office.

5. What are two reasons to use Voicemail Pro for recording? (Choose two.)

A) It provides reporting such as how many times a call was put on hold.
B) It offers live monitoring of voice and screens.
C) Each Avaya Contact Center Select voice agent license includes a recording license.
D) No additional licensing is needed to allow any user call recording via a button.

Solutions: