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Cisco Operational Foundations for Cisco Service Provider Core Networks Sample Questions:

1. According to the ITIL@ v3 framework, what is the objective of the release and deployment process?

A) ensure releases are deployed on time
B) reduce unpredicted impact on the production services
C) reduce network outages
D) ensure that devices are configured appropriately

2. According to the ITIL@ v3 framework, what four benefits are realized from release management in the service transition process? (Choose four.)

A) a structured approach to rolling out all new software or hardware, which is efficient and effective
B) changes to software are "bundled" together for one release, which minimizes the impact of changes on users
C) certification of hardware used in rollout to meet criteria specified for the production environment
D) the opportunity to plan expenditure and resource requirements in advance
E) validation and acceptance of services by users before services are put in the production environment
F) testing before rollout, which minimizes incidents that affect users and requires less reactive support

3. According to the ITIL@ v3 framework, which service transition process is responsible for planning and coordinating the resources to deploy a major release within predicted cost, time, and quality estimates?

A) knowledge management
B) transition planning and support
C) change management
D) service validation and testing
E) release and deployment management
F) transition architecture and engineering

4. You need to add a new DNS server to your Linux server. Where would you have to add the new DNS entry in the operating system?

A) /etc/sysconfig/network
B) /etc/dns.conf
C) /etc/resolv.conf
D) /etc/hosts
E) /etc/nsswitch.conf
F) /etc/hosts.conf

5. Which three conditions have the highest probability of immediate escalation? (Choose three.)

A) when there is substantial impact and risk to the business
B) when Level-2 support has nothing in its queue
C) automated response
D) per SLA requirements
E) when the cause is not immediately known

Solutions: