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Pegasystems Pega Certified System Architect (PCSA) 85V1 Sample Questions:

1. An online car parts business wants customers to find parts easily. You are asked to implement the following requirement: Customers must select a make, model, and year to initiate a vehicle-specific search. How do you configure the data storage in the application to implement the requirement?

A) Configure a data page to store the make, model, and year data.
B) Configure a local data storage of the make, model, and year of the vehicle.
C) Configure a connection to a system of record using the External Database Mapping Wizard.
D) Configure a static list of the make, model, and year vehicles.

2. A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order. How do you design the report definition to support this requirement?

A) Add a filter condition where Create Date is greater than the current date.
B) Select Highest to Lowest sort type for Create Date.
C) Make the Create Date the first column in the report.
D) Select Lowest to Highest sort type for Create Date.

3. A survey is sent to a customer via email. How do you configure a solution to ensure the email includes the case ID for the survey?

A) Create a process using the Send Email step allowing representatives to quickly add the case ID to the email.
B) Create a required field for the case ID that must be entered by a user during the case process prior to sending the survey.
C) Delegate a business rule so representatives can customize the email content as needed on a case-by case basis.
D) Use the Insert Property feature of a Send Email step to add the case ID when composing the message dialog.

4. Identify the two requirements that are satisfied by using a data transform. (Choose two.)

A) Copy an existing order to a new case.
B) Convert integer data to text data.
C) Display the same data on multiple user views.
D) Validate the format of a property value.

5. A restaurant has a case type that allows customer to book the dining room for events. Customers provide basic information including party size and indicate whether they want the restaurant to cater the event.
If the catering is not requires are given a rental rate quote.
If customers indicate that want the restaurant to cater the event, they must provide menu preferences and schedule an appointment to do menu before they are given a quote.
Which two options would you use to configure the case type to achieve the requested behavior? (Choose Two.)

A) Create a check box for customer to indicate whether they want the restaurant to cater the event. Add a decision shape that evaluates whether the customer checks the box.
B) Create a process for customers to indicate menu preference and schedule the menu testing appointment.
Add the process as a case-wide optional action.
C) Create a process for providing menu preferences and scheduling the menu appointment. Create a parallel process for providing the customer with the rental rete quote.
D) Create a check box for customer to indicate whether they want the restaurant to cater the event. Create a selection with the menu preferences and scheduling feature that has a Visible when condition.

Solutions: