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Updated: May 28, 2026
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Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:
1. Which Windows component must be verified as installed on the server before CCR is installed?
A) Microsoft Personal Web Server (MPWS)
B) Internet Information Services (IIS)
C) Internet Explorer (IE)
D) Microsoft Data Engine (MSDE)
2. The design for an IP Office has two locations. They will need phones, voicemail, and meet-me conferencing ability. They will have a PRI at the main office and the remote office will also use it for inbound and outbound calls. The main site has forty users and one fax machine. The remote site has fifteen users and one fax machine. Which cards and modules are required in the IP Office at the main site to support all digital phones?
A) IP500 Essential edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
B) IP500 Essential edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
C) IP500 Preferred edition, two Digital Station 8 Card, one Analog Phone 2 Card, VCM32, Universal PRI Trunk Card, one DS30 Module
D) IP500 Preferred edition, three Digital Station 8 Card, one Analog Phone 2 Card, Universal PRI Trunk Card, one DS30 Module
3. A customer has an IP500 with a single PRI on their system for inbound and outbound calls. They report they are losing calls intermittently during the day. Which two applications can be used to capture the problem? (Choose two.)
A) Phone Manager
B) Call Status
C) Manager TFTP log
D) System Status
E) System Monitor
4. Secure Digital (SD) card commands can be invoked from which three sources? (Choose three.)
A) Avaya phones
B) VoiceMail Pro Client
C) IP Office Manager
D) System Status Application (SSA)
E) IP Office System Monitor
5. A customer has an IP500v2 and would like the ability to monitor the IP Office system resources from anywhere in the network. Which two will allow them to do this? (Choose two.)
A) SSH session to the IP Office address
B) System Status Application
C) Web session to the IP Office address
D) Call Status Application
E) Telnet session to the IP Office
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: A,D,E | Question # 4 Answer: A,C,D | Question # 5 Answer: B,C |
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