BEST Verified SAP C-FSM-2211 Exam Questions (2024) [Q55-Q77]

BEST Verified SAP C-FSM-2211 Exam Questions (2024) 

The Best Practice Test Preparation for the C-FSM-2211 Certification Exam

SAP C-FSM-2211 Exam Syllabus Topics:

Topic	Details
Topic 1	Explain where to find analytic reports in SAP Field Service Management Outline the features of Planning and Dispatching and know how to create and assign a service call
Topic 2	Explain the basic concept of Crowd service Explain the features of mobile Field Service Management application and know how to accept
Topic 3	Know the main architectural components as well as the basic features of the administration module Explain the entire end-to-end execution steps starting from consumer self-service
Topic 4	Outline the use cases of Smartforms and how to create and use them Explain the basic concepts of integration between SAP Field Service Management
Topic 5	Mobile SAP Field Service Management application Know the advantages of using business rules and how to apply them for different use cases

 

NEW QUESTION # 55
You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

• A. You must have auto-release of assignments.
• B. You must have equipment records against your account.
• C. You must have Moment-Sets defined for equipment.
• D. You must have a portal user account.
• E. You must have business rules configured.

Answer: B,C,E

NEW QUESTION # 56
What are some of the SAP Crowd Service capabilities? Note: There are 3 correct answers to this question.

• A. Automatic determination of activity effort and materials consumed
• B. Intelligent scheduling to determine the best qualified technician
• C. Configurable onboarding platform to invite partners
• D. Crowd workers can reschedule assignments within a set time frame
• E. Crowd workers can accept or reject assignments within a set time frame

Answer: C,D,E

NEW QUESTION # 57
What are some of the available options to create dashboard reports? Note: There are 2 correct answers to this question.

• A. Import Queries
• B. Use Pre-assembled Reports
• C. Import Report Templates
• D. Use Pre-assembled queries

Answer: C,D

NEW QUESTION # 58
What should you advise a customer to do when integrating SAP Field Service Management with SAP CRM?
Note: There are 3 correct answers to this question.

• A. Validate the RFC destination and IDoc setup.
• B. Check the list of the existing known limitations.
• C. Maintain code list mappings for service call types.
• D. Ensure that the SAP Field Service Management system version is supported.
• E. Enter value list mappings for product types.

Answer: C,D,E

NEW QUESTION # 59
Where in the SAP Field Service Management Mobile App can you capture Customer Signature? Note: There are 2 correct answers to this question.

• A. Business Partner
• B. Checkout Report
• C. Service Call
• D. Smartform

Answer: B,D

NEW QUESTION # 60
What is the purpose of a visibility condition in Smartforms? Note: There are 2 question.

• A. It is used to hide specific elements.
• B. It is used to hide specific chapters.
• C. It is used to change Smartform mode from development to active.
• D. It is used to hide a Smartform from the mobile device.

Answer: A,B

NEW QUESTION # 61
You are an administrator who needs to activate the Reserved Materials feature in the mobile app. Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.

• A. Update
• B. Delete
• C. Read
• D. Create

Answer: A,C

NEW QUESTION # 62
How can you set up authorizations in the Administration module in SAP Field Service Management? Note:
There are 2 correct answers to this question.

• A. Assign user groups to permissions.
• B. Assign permissions to user groups.
• C. Assign user groups to users.
• D. Assign users to permissions.

Answer: B,C

NEW QUESTION # 63
What needs to be enabled for integrated Checkout for the technician? Note: There are 2 correct answers to this question.

• A. Define company setting
• B. Assign correct CRUD to user group
• C. Enable business rule
• D. Configure workflow steps

Answer: B,C

NEW QUESTION # 64
What are the approval statuses in Time & Material journal? Note: There are 3 correct answers to this question.

• A. Approved
• B. Declined
• C. Accepted
• D. Pending
• E. Revoked

Answer: A,B,C

NEW QUESTION # 65
What object is bidirectional when integrating FSM with C4C? Choose the correct answer.

• A. Service Contract
• B. Activity
• C. Equipment Item
• D. Service call

Answer: B

NEW QUESTION # 66
What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.

• A. Notification
• B. Condition
• C. Order
• D. Frequency

Answer: C,D

NEW QUESTION # 67
Which key concepts are applied to ensure a secure cloud connection when accessing Field Service management?
Note:There are 2 correct answers to this question.

• A. Sophisticated Cloud Service Firewall
• B. Outage Protection
• C. Hardware redundancy control
• D. SSL-Encrypted cloud communication

Answer: A,D

NEW QUESTION # 68
As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.

• A. Save Efforts
• B. Group Checkout
• C. Complete Smartform
• D. Standard Checkout

Answer: B

NEW QUESTION # 69
You want to create a new Smartform, which fields would you define? Choose the correct answer.

• A. Name, Description, Revision, Type
• B. Description, Revision, Type, Tag
• C. Name, Description, Category, Labels
• D. Description, Category, Revision, Tag

Answer: C

NEW QUESTION # 70
Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.

• A. Create Effort
• B. Add Smartform
• C. Send as E-Mail
• D. Edit Business Partner
• E. Create Equipment

Answer: A,B,E

NEW QUESTION # 71
What configuration is necessary for Reserved material in mobile? Note: There are 2 correct answers to this question.

• A. Update
• B. Delete
• C. Read
• D. Create

Answer: A,C

NEW QUESTION # 72
What options does a technician have to record travel time against an activity in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.

• A. From the Efforts menu by selecting the activity object type
• B. From the Equipment menu after checkout
• C. From the activity record after the workflow step is set to Finished
• D. From the activity menu by creating a manual entry
• E. From the Home page menu by creating a manual entry

Answer: A,D,E

NEW QUESTION # 73
What object corresponds to the service call in ERP? Choose the correct answer

• A. Service Order
• B. Sales Order
• C. Quotation
• D. Service Contract

Answer: A

NEW QUESTION # 74
How does the data loader help you prepare and send data to the SAP Field Service Management cloud database?
Note: There are 2 correct answers to this question.

• A. You can use it to upload a formatted and populated data record file.
• B. You can use it to download a list of master data object records.
• C. You can use it to define and upload new custom data objects.
• D. You can use it to download a template for a selected data object type.

Answer: C,D

NEW QUESTION # 75
Which report template can you use to visualize the time, material, and expenses linked to an activity?

• A. Checklist
• B. Time and Material Journal
• C. Service Call
• D. Service Checkout

Answer: B

NEW QUESTION # 76
What objects can you create/update in MDM module? Note: There are 3 correct answers to this question.

• A. Business Partner
• B. Service Contract
• C. Activity
• D. Equipment
• E. Service Call

Answer: B,C,D

NEW QUESTION # 77
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