[Jan 29, 2024] Fully Updated Salesforce Certified Administrator (TVB-201) Certification Sample Questions
Latest Salesforce TVB-201 Real Exam Dumps PDF
Salesforce TVB-201 (Trailhead Virtual Bootcamp for New Admins) exam is designed to test the skills and knowledge of individuals who are new to Salesforce administration. TVB-201 exam is an excellent way for new administrators to demonstrate their understanding of Salesforce and showcase their abilities in managing the platform.
To prepare for the Salesforce TVB-201 certification exam, candidates can enroll in the Trailhead Virtual Bootcamp program, which provides a structured learning path for Salesforce administration. The program includes a series of online courses, workshops, and labs that cover all the critical aspects of Salesforce administration. The program also includes access to a community of experts who can provide guidance and support to the candidates. The program prepares the candidates for the certification exam and provides a strong foundation for their career in Salesforce administration.
Salesforce TVB-201 (Trailhead Virtual Bootcamp for New Admins) Exam is a certification exam that is designed for individuals who are new to the Salesforce ecosystem and are looking to become certified Salesforce administrators. TVB-201 exam is an excellent starting point for those who are beginning their journey in the Salesforce ecosystem and want to learn more about the platform.
NEW QUESTION # 60
administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.
What could cause this issue?
- A. The email address used for the username has a contact record.
- B. The username is already in use another organization.
- C. The username is restricted to a domain specific to my domain.
- D. The email used for the username is not a corporate email address.
Answer: B
Explanation:
One of the possible causes for being unable to add a new user in Salesforce is that the username is already in use by another organization. Usernames must be globally unique across all Salesforce orgs, so if another user has claimed that username before, it cannot be used again. To fix this issue, choose a different username that is not taken by anyone else. The username is not restricted to a domain specific to my domain unless specified by an administrator. The email address used for the username does not have to match a contact record. The email used for the username can be any valid email address. Reference: https://help.salesforce.com/s/articleView?id=sf.admin_usermgmt_add.htm&type=5
NEW QUESTION # 61
A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects
that filled out an interest from online. The team currently does not access to the lead object.
How should an administrator provide proper access?
- A. Configure permission sets.
- B. Set Up Manual Sharing
- C. Assign a new role.
- D. Create a new profile
Answer: A
NEW QUESTION # 62
The administrator at universal containers has a screen flow that helps users create new leads.
When lead source is "Search Engine", the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not "Search Engine", this picklist should be hidden.
How should the administrator complete this requirement?
- A. Use an assignment element, one for when lead source is "Search Engine" and one for everything else.
- B. Assign a decision element to direct the user to a second screen to hold specific search engine only when a lead source is "Search Engine".
- C. Configure a picklist for specific search engine, and use a validation rule to conditionally show only when lead source is "Search Engine"
- D. Create a picklist for specific search engine, and set conditional visibility so that is only shown when lead source is "Search Engine".
Answer: D
Explanation:
To require users to choose a specific search engine from a picklist when lead source is "Search Engine", and hide it otherwise, the administrator should create a picklist for specific search engine on the same screen as lead source, and set conditional visibility so that it is only shown when lead source is "Search Engine". This will make sure that users see only relevant fields based on their input. A decision element will create an extra screen that may disrupt user experience. An assignment element will not affect field visibility. A validation rule will not hide fields but only show errors when values are invalid. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_components_picklist.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screen_components_conditional_visibility.htm&type=5
NEW QUESTION # 63
Universal Containers has a new data requirement that all Account records must have a value in the type field. The administrator has been
asked to provide automation to ensure that this data requirement is met.
What should an administrator consider when designing an automation solution?
- A. The type field must be included on all page layouts.
- B. All Account record types include type values.
- C. Existing records will NOT be automatically updated.
- D. There are fewer than 1 million Account records.
Answer: B
NEW QUESTION # 64
At universal Containers, users would like to be able to share Salesforce records with other members of their team, while collaborating around general topics as well.
Which are two considerations for enabling this functionality?
Choose 2 answers
- A. The Add Record action must be configured in the group publisher.
- B. Collaboration groups are created automatically for every department.
- C. Object layouts should be configured to include the groups related list.
- D. An administrator needs to create a group to enable record sharing
Answer: A,D
NEW QUESTION # 65
Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. The
support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.
How should the administrator improve on the current implementation?
- A. Reduce the number of case status values to five.
- B. Create a Screen Flow that shows only the correct values for status and surface the flow in the utility
bar of the console. - C. Edit the status choices directly on the record type.
- D. Review which status choices are needed for each record type and create support processes for each
that is necessary.
Answer: D
NEW QUESTION # 66
Clod Kicks has the organization wide defaults for Opportunity set to private.
which two features should the administrator use to open up access to Opportunity records for sales
users working on collaborative deals?
Choose 2 answers
- A. Sharing rules
- B. Role hierarchy
- C. Sharing set
- D. Profiles
Answer: A,B
NEW QUESTION # 67
The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process.
Which are two considerations the administrator needs to review before setting up this approval process?
Choose 2 answers
- A. Create a custom Discount field on the opportunity to capture the discount amount
- B. Allow the submitter choose the approver manually.
- C. Populate the Manager standard field on the sales users' User Detail page.
- D. Configure two separate approval processes.
Answer: A,D
Explanation:
Discount is not a standard field on the Opportunity object, so you need to create a custom field to capture the discount amount or percentage for each opportunity. To set up an approval process where opportunity discounts over 30% need to be approved by the VP of sales, and any discounts above 10% need to be approved by the user's manager, you need to configure two separate approval processes with different entry criteria based on the discount field value and different approvers based on their roles. Reference: https://help.salesforce.com/s/articleView?id=sf.approvals_getting_started.htm&type=5
NEW QUESTION # 68
An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org.
What Should the administrator do to prevent unauthorized access to Salesforce?
- A. Customize organization wide default
- B. Enable caching and autocomplete on login page
- C. Enable multi factor authentication
- D. Disable TLS requirements for sessions.
Answer: C
Explanation:
Multi factor authentication (MFA) is a security feature that requires users to verify their identity using two or more factors when they log in to Salesforce. It can help prevent unauthorized access to Salesforce by adding an extra layer of protection beyond username and password. Enabling MFA can be done by administrators in the security settings or by users in their personal settings. Disabling TLS requirements for sessions, customizing organization wide defaults, or enabling caching and autocomplete on login page are not actions that would prevent unauthorized access to Salesforce; in fact, they may reduce security or have no effect on security at all. Reference: https://help.salesforce.com/s/articleView?id=sf.security_mfa.htm&type=5
NEW QUESTION # 69
Clod Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the questions that is needed.
How should an administrator complete this?
- A. Use branching in the flow screen to show the proper scenario
- B. Use a conditional visibility to hide the unnecessary question
- C. Use a decision element and a new screen to show the proper question
- D. Use a new version of the flow for each scenario.
Answer: B
Explanation:
Conditional visibility is a feature that allows administrators to show or hide screen components in a flow based on certain conditions or criteria. For example, conditional visibility can show only one question on a screen depending on the value of another field or variable. Conditional visibility consists of one or more rules that define when to show or hide a component based on an expression that evaluates to true or false. In this case, the administrator can use conditional visibility to hide the unnecessary question on the screen flow based on the scenario. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screencmp.htm&type=5
NEW QUESTION # 70
The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object.
What type of field should the administrator add to the open house object to track number of visitors?
- A. Cross-object formula field
- B. Indirect lookup
- C. Roll-up Summary.
- D. Multi-select Picklist
Answer: A
NEW QUESTION # 71
The Universal Containers Administrator is editing the page layout for a new custom object when a text area field is inadvertently deleted from the page layout. What are three methods for restoring the field to the page layout?
Choose 3 answers
- A. Restore from the recycle bin within 1 5 days.
- B. Click the Undo button or the Cancel button.
- C. Clone the layout from a different profile and use Save As.
- D. From the Fields palette, drag the field into the same position.
- E. Restore original page layout from a sandbox.
Answer: B,D,E
NEW QUESTION # 72
How should an administrator support this request?
- A. Add Formula Fields to track Stages on each Opportunity.
- B. Refresh weekly reporting snapshots for Closed Opportunities.
- C. Use process builder to capture the daily average on each opportunity.
- D. Run the Opportunity Stage Duration report.
Answer: D
NEW QUESTION # 73
Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues.
How should the administrator configure Salesforce to capture the expiration date of the warranty?
- A. Add a validation rule to ensure the Expiration Date field is populated.
- B. Include the warranty Expiration Date field on the mobile page layout.
- C. Use a formula as the default value of the warranty Expiration Date field.
- D. Create a formula field to display l year from the warranty purchased.
Answer: D
NEW QUESTION # 74
A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.
Which tool should an administrator use to accomplish this?
- A. Data Loader
- B. Dataloader.io
- C. Data Import Wizard
- D. Mass Transfer Tool
Answer: D
Explanation:
The mass transfer tool allows you to transfer up to 250 records at a time from one user to another user while keeping the existing team members intact. You can access this tool from Setup by entering Mass Transfer Records in the Quick Find box. Reference: https://help.salesforce.com/s/articleView?id=sf.mass_transfer_overview.htm&type=5
NEW QUESTION # 75
A new Sales Rep at Ursa Major has a qualified lead that is ready for conversation.
When using the Lead Conversion process, which two records can be Created?
Choose 2 answers
- A. Account
- B. Case
- C. Campaign
- D. Contact
Answer: A,D
Explanation:
Account and contact are two records that can be created when using the lead conversion process. The lead conversion process converts a lead into an account, a contact, and optionally, an opportunity. Reference: https://help.salesforce.com/s/articleView?id=sf.convert_lead.htm&type=5
NEW QUESTION # 76
universal containers (UC) has a Web -to -Case form on its Lightning Customer Community.
UC wants to separate Cases into the following product categories: Corrugated Paper, Plastic,
Fiberboard, and Metal. UC has added a picklist field to store this data.
How can the Case be automatically placed in the correct queue upon submission?
- A. Create Record Types for each picklist value and assign to each product team's profile.
- B. Create an Escalation Rule entry for each picklist value and set to zero minutes.
- C. Create Assignment Rules based on the picklist values to move Cases to a Queue.
- D. Create Record Types for each picklist value and a Business Process to move each Case to
the correct Queue.
Answer: C
NEW QUESTION # 77
Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.
What should an administrator configure to meet these requirements?
- A. Public groups to limit record types and sales processes for opportunities.
- B. Validation rules that ensure that users are entering accurate sales stage Information
- C. Different page layouts that control the picklist values for the opportunity types
- D. Separate record types and sales processes for the different types of opportunities
Answer: D
NEW QUESTION # 78
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