2026 Valid PC-BA-FBA-20 Dumps for Helping Passing BCS Exam!
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BCS PC-BA-FBA-20 certification exam is an excellent way for individuals to demonstrate their knowledge and understanding of business analysis principles and techniques. Whether you are looking to enter the job market or enhance your skills and knowledge in your current role, the BCS PC-BA-FBA-20 certification can help you to achieve your career goals.
BCS PC-BA-FBA-20 certification exam consists of 40 multiple-choice questions that need to be completed in 60 minutes. PC-BA-FBA-20 exam covers a variety of topics such as business analysis techniques, requirements engineering, stakeholder analysis, and business process modeling. PC-BA-FBA-20 exam is computer-based and can be taken at any of the Pearson VUE testing centers globally. Upon passing the exam, individuals will receive the BCS Foundation Certificate in Business Analysis V4.0 which will demonstrate their expertise in the field of business analysis to potential employers. BCS Foundation Certificate in Business Analysis V4.0 certification is valid for a lifetime, and individuals can progress to higher-level BCS certifications in the future.
NEW QUESTION # 21
As part of an investigation, a business analyst has asked a business user to keep track of the actual tasks they carry out over a period of time.
What is this investigation technique called?
- A. Shadowing.
- B. Activity sampling.
- C. Prototyping.
- D. Special purpose records.
Answer: D
NEW QUESTION # 22
The V model is an example of which of the following?
- A. A business analysis process model.
- B. A soft systems methodology.
- C. A concerns-based adoption model.
- D. A systems development lifecycle.
Answer: D
NEW QUESTION # 23
A business analyst has identified that one of the use cases on a use case diagram contains a large amount of optional processing. This optional processing is so large that he has decided to remove it to a separate use case which can be called by the original use case if required.
How should the original use case be linked to the new use case?
- A. By a broken, arrowed line stereotyped with the word <>.
- B. By a broken, arrowed line stereotyped with the word <>.
- C. By a broken, arrowed line stereotyped with the word <>.
- D. By a solid line with no arrowhead or stereotype.
Answer: A
NEW QUESTION # 24
What does vertical traceability trace?
- A. The requirement from inception to delivery
- B. The requirement in the requirements hierarchy
- C. The development and implementation of the requirement
- D. Where a requirement originated
Answer: B
Explanation:
Traceability links requirements to other project artefacts. There are two main types: horizontal and vertical. Horizontal traceability (Option A) links a requirement forward to its design, code, and test cases, and backward to its source (Option D), tracing its lifecycle from inception to delivery. Vertical traceability concerns tracing a requirement up or down the requirements hierarchy (C). This ensures that lower-level requirements (e.g., functional) are aligned with and fully support the higher-level business objectives, policies, and strategy. For example, it traces a solution requirement up to the business requirement it satisfies, validating that every low-level detail is necessary and justified by a high-level business need.
(Reference: BCS Requirements Engineering - Requirements Traceability)
NEW QUESTION # 25
Which technique is used to help understand how an organisation's products and services meet customer expectations by looking at product and service attributes as well as image and customer relationship?
- A. SIPOC
- B. SWOT analysis
- C. Value proposition
- D. Porter's five forces.
Answer: C
Explanation:
The technique focused on analyzing the fit between an organisation's offerings and customer needs, specifically examining the combination of product and service attributes, the company's image, and the customer relationship, is the Value Proposition. The Value Proposition describes the unique benefits, value, and experience that a company promises to deliver to its customers to satisfy their needs and wants better than the competition. It's a critical tool for ensuring that the business improvement efforts are truly valuable from a customer's perspective. Porter's Five Forces and SWOT analysis are macro-strategic tools, and SIPOC is a process analysis technique.
(Reference: BCS Business Analysis Practice - Improving Business Services and Processes, Value Proposition)
NEW QUESTION # 26
Which two 'P's contribute to the POPIT holistic model?
- A. People and Processes
- B. Projects and Purpose
- C. Processes and Purpose
- D. Projects and People
Answer: A
Explanation:
The POPIT model is a holistic framework used in business analysis to ensure that all aspects of the business system are considered when investigating a situation or implementing a change. The acronym stands for People, Organisation, Processes, Information, and Technology. Therefore, the two 'P' components of the model are People and Processes. 'People' relates to skills, motivation, job roles, and culture. 'Processes' refers to the defined procedures, activities, and tasks carried out to deliver the business service. Ensuring that changes are successful requires addressing all five components, as a change in one area (e.g., a new IT system) invariably impacts the other areas (e.g., the skills of the People, or the Information required).
(Reference: BCS Foundation Certificate in Business Analysis / BCS Business Analysis Practice - Holistic View of the Business System, POPIT Model)
NEW QUESTION # 27
What is shown by the actor-task level of the business process hierarchy?
- A. The actors involved in the business process.
- B. The event triggering the business process.
- C. The work conducted within each individual task.
- D. The work carried out to complete the business process at an overview level.
Answer: C
Explanation:
The actor-task level is the lowest and most detailed level of the business process hierarchy. Its purpose is to show the sequence of actions and decisions taken by specific actors to complete a process. It effectively illustrates the work conducted within each individual task (often referred to as the procedure or work instruction). This level details how the work is performed.
Option A describes the Event-Response level (mid-level).
Option C is only part of the description-the actor is crucial, but the level shows the tasks they perform.
Option D describes the trigger for the Event-Response level.
(Reference: BCS Modelling Business Processes / BCS Business Analysis Practice - Business Process Hierarchy)
NEW QUESTION # 28
Which of the following BEST describes an ethnographic study?
- A. A study which uses prototype graphical screens to demonstrate a user requirement.
- B. A study where the analyst spends an extended period of time in the target environment.
- C. A study of users in their workplace undertaking representative simulated scenarios.
- D. A study which ensures that the needs of a wide range of ethnic groups are considered.
Answer: B
NEW QUESTION # 29
Which of the following would BEST be managed with the keep satisfied" stakeholder management strategy?"
- A. Those with high power/influence and some interest in the project.
- B. Those with high power/influence and no interest in the project.
- C. Those with some power/influence and some interest in the project.
- D. Those with some power/influence and high interest in the project.
Answer: A
NEW QUESTION # 30
What stage of the V model provides the test criteria for user acceptance testing?
- A. The requirements.
- B. The designed solution
- C. The developed solution.
- D. The business needs.
Answer: A
NEW QUESTION # 31
An analyst has discovered that a company wishes to hold information about departments and employees. A department may have many employees in it, but each employee can, at any one time, only work in one department. There is no requirement to store historical information. However, there are currently eight departments and over one hundred employees.
How would this relationship be shown on an Entity Relationship diagram?
- A. As a one-to-many between Department and Employee.
- B. As a one-to-one between Department and Employee.
- C. As (8..100) at the Department end of the relationship.
- D. As a many-to-many between Department and Employee.
Answer: A
NEW QUESTION # 32
Linking a piece of delivered software functionality with a requirement is known as which of the following?
- A. Requirements validation
- B. Requirements traceability
- C. Requirements verification.
- D. Requirements testing
Answer: B
NEW QUESTION # 33
AlpmeTrails is a company that specialises in offering tailored walking holidays The company was set up by two people, who each own 50% of the business AlpineTrails books hotels, transport and equipment to create bespoke holidays for AlpineTrails customers.
An agreement was recently reached with WalkNation. a national walking organisation, for AlpineTrails to provide a number of special holidays for its members These will be branded as WalkNation Holidays AlpineTrails will be responsible for organising the holidays but WalkNation will undertake the marketing and booking of these special holidays for its members As well as customers, which THREE stakeholder groups are represented in this scenario?
- A. Owner
- B. Partner
- C. Competitor
- D. Manager.
- E. Supplier
Answer: A,B,E
Explanation:
To identify the stakeholder groups represented in the scenario, we need to analyze the relationships and roles described:
Stakeholder Groups in the Scenario:
Owner:
The two founders of AlpineTrails, who each own 50% of the business, are clearly stakeholders as owners. They have a vested interest in the success of the business and its partnerships.
Partner:
WalkNation is described as a partner organization that collaborates with AlpineTrails to offer special holidays for its members. This partnership involves shared responsibilities (marketing and booking by WalkNation, holiday organization by AlpineTrails).
Supplier:
AlpineTrails books hotels, transport, and equipment to create bespoke holidays. These entities (hotels, transport providers, equipment suppliers) are suppliers to AlpineTrails and play a critical role in delivering the holidays.
Manager:
While managers may exist within AlpineTrails, they are not explicitly mentioned in the scenario. Therefore, this group is not represented.
Competitor:
Competitors are not mentioned or implied in the scenario, so this group is not represented.
Evaluation of Each Option:
A . Owner:
The two founders of AlpineTrails are explicitly described as owners.
Conclusion: This is a relevant stakeholder group .
B . Partner:
WalkNation is explicitly described as a partner.
Conclusion: This is a relevant stakeholder group .
C . Supplier:
Hotels, transport, and equipment providers are implicitly described as suppliers.
Conclusion: This is a relevant stakeholder group .
D . Manager:
Managers are not explicitly mentioned in the scenario.
Conclusion: This is not a relevant stakeholder group .
E . Competitor:
Competitors are not mentioned or implied in the scenario.
Conclusion: This is not a relevant stakeholder group .
NEW QUESTION # 34
John has been working on a business case for opening up the overseas market to new products He has been asked to document the risks What SHOULD he do to ensure they are appropriately recorded? Select the TWO that apply
- A. Impact assessment of each countermeasure identified
- B. Provide justification or each countermeasure identified
- C. Document the source of each risk
- D. Create a RAID log
- E. Identify an owner for each risk
Answer: D,E
Explanation:
When documenting risks in a business case, it is essential to follow structured processes to ensure risks are appropriately identified, analyzed, and managed. Let's evaluate each option again based on best practices outlined in the BCS Business Analysis Framework and other methodologies:
Key Considerations:
Risk Documentation: Risks must be recorded systematically to ensure they are visible, actionable, and traceable.
Ownership of Risks: Assigning ownership ensures accountability and clarity about who is responsible for monitoring and mitigating each risk.
Risk Management Lifecycle: The process typically involves identification, documentation, assessment, ownership assignment, and response planning.
Evaluation of Each Option:
A . Create a RAID log
A RAID log (Risks, Assumptions, Issues, and Dependencies) is a widely used tool in business analysis and project management for capturing and managing risks systematically.
It provides a centralized repository for tracking risks, assumptions, issues, and dependencies, ensuring that risks are documented comprehensively and transparently.
This aligns with best practices for risk management and is a critical first step in ensuring risks are appropriately recorded.
Conclusion: This is a must-do action.
B . Document the source of each risk
While documenting the source of each risk can provide valuable context, it is not a mandatory or primary step in the initial documentation phase.
Sources of risks are often identified during risk analysis or root cause analysis, which occurs after risks have been recorded.
Although useful, this step is secondary to creating a RAID log and assigning ownership.
Conclusion: This is not the most critical action at this stage.
C . Identify an owner for each risk
Assigning ownership for each risk is a fundamental part of risk management. Without clear ownership, risks may remain unmonitored or unaddressed.
Ownership ensures accountability and helps streamline communication and decision-making regarding risk mitigation strategies.
According to the BCS Business Analysis Framework , identifying risk owners is a key responsibility during the risk documentation process.
Conclusion: This is a must-do action.
D . Provide justification for each countermeasure identified
Justifying countermeasures is part of the risk response planning phase, which occurs after risks have been documented, assessed, and prioritized.
At this stage, John's focus should be on identifying and recording risks, not on evaluating or justifying solutions.
Conclusion: This is not relevant at the documentation stage.
E . Impact assessment of each countermeasure identified
Similar to option D, impact assessments for countermeasures are conducted during the risk response planning phase, not during the initial documentation phase.
This step is premature and does not align with the immediate need to document risks.
Conclusion: This is not relevant at the documentation stage.
Final Recommendation:
Based on the BCS Business Analysis Framework and industry best practices, the two most appropriate actions for John are:
Create a RAID log (to systematically document risks).
Identify an owner for each risk (to ensure accountability and clarity).
These steps ensure that risks are appropriately recorded and managed, laying the foundation for effective risk management.
NEW QUESTION # 35
Which of the following is NOT a diagrammatic documentation style for requirements?
- A. Data model
- B. Business process
- C. Use case model
- D. User story
Answer: D
Explanation:
Requirements documentation generally follows two main styles: text-based and diagrammatic (or model-based).
Data model (A), Use case model (C), and Business process models (D - e.g., UML Activity Diagrams or BPMN) are all forms of diagrammatic documentation, using standardised graphical notation to express requirements.
A User story (B) is a short, simple, text-based statement written in the format: "As a [role], I want [goal] so that [benefit]". It is a form of text-based requirement documentation used primarily in Agile environments, not a diagrammatic style.
(Reference: BCS Requirements Engineering - Documentation Styles)
NEW QUESTION # 36
Which of the following statements about a BAM is correct?
- A. The BAM is concerned with where activities are carried out.
- B. There will be one BAM for each business perspective.
- C. The BAM is an AS-IS model of the real world.
- D. The BAM is concerned with who carries out the activities.
Answer: B
NEW QUESTION # 37
In a UML activity diagram, which symbol represents a task?
- A. A filled in circle
- B. A diamond shaped box
- C. A round-cornered rectangular box
- D. A bullseye
Answer: C
Explanation:
In a UML (Unified Modeling Language) Activity Diagram, the symbol used to represent a task (or action/activity) is a round-cornered rectangular box. This shape denotes an individual piece of work or step carried out within the process.
The other symbols represent:
A filled in circle (B): The Initial Node (start of the process).
A diamond shaped box (C): A Decision or Merge Node (a point where a choice is made or paths recombine).
A bullseye (D) (a filled circle inside an outer circle): The Activity Final Node (end of the process flow).
(Reference: BCS Modelling Business Processes / BCS Business Analysis Practice - UML Activity Diagrams)
NEW QUESTION # 38
Style guides, manuals and job descriptions are examples of what type of knowledge?
- A. Implicit.
- B. Tacit.
- C. Explicit.
- D. Organisational.
Answer: C
NEW QUESTION # 39
What is the PRIMARY purpose of a benefits plan?
- A. It provides a firm basis for tracking the benefits of making changes to requirements.
- B. It quantifies intangible benefits that could not be quantified when the business case was presented.
- C. It provides a firm basis for tracking the business benefits and managing their realisation.
- D. It is published to shareholders to show that their investment made will result in tangible benefits for the organisation.
Answer: C
Explanation:
A benefits plan outlines how the anticipated benefits of a project or change initiative will be achieved, tracked, and managed. Its primary purpose is to ensure that benefits are realized as planned.
Key Considerations:
Tracking Changes to Requirements: A benefits plan focuses on benefits realization, not changes to requirements.
Quantifying Intangible Benefits: While intangible benefits may be included, the primary focus is on managing all benefits, tangible and intangible.
Tracking and Managing Benefits Realisation: The benefits plan provides a structured approach to monitor progress and ensure benefits are delivered.
Publishing to Shareholders: While stakeholders may review the plan, its primary purpose is internal management, not external communication.
Evaluation of Each Option:
A . It provides a firm basis for tracking the benefits of making changes to requirements:
The benefits plan focuses on overall benefits realization, not specifically on changes to requirements.
Conclusion: This is not correct .
B . It quantifies intangible benefits that could not be quantified when the business case was presented:
While intangible benefits may be included, this is not the primary purpose of the plan.
Conclusion: This is not correct .
C . It provides a firm basis for tracking the business benefits and managing their realisation:
This accurately describes the primary purpose of a benefits plan.
Conclusion: This is correct .
D . It is published to shareholders to show that their investment made will result in tangible benefits for the organisation:
The benefits plan is primarily for internal use, not external reporting.
Conclusion: This is not correct .
Final Recommendation:
The primary purpose of a benefits plan is:
C . It provides a firm basis for tracking the business benefits and managing their realisation.
NEW QUESTION # 40
Which generic business improvement strategy involves eliminating redundant tasks?
- A. Bottleneck removal.
- B. Redefine boundary.
- C. Simplification.
- D. Change task sequence.
Answer: C
Explanation:
To identify the generic business improvement strategy that involves eliminating redundant tasks, we need to analyze each option:
Key Considerations:
Change task sequence: This strategy involves reordering tasks to improve efficiency but does not necessarily eliminate redundancy.
Simplification: This strategy focuses on streamlining processes by removing unnecessary or redundant tasks, making workflows more efficient.
Redefine boundary: This strategy involves changing the scope or boundaries of a process, which may or may not involve eliminating redundant tasks.
Bottleneck removal: This strategy targets specific constraints or bottlenecks in a process but does not focus on eliminating redundant tasks.
Evaluation of Each Option:
A . Change task sequence:
Changing the order of tasks does not inherently eliminate redundancy.
Conclusion: This is not correct .
B . Simplification:
Simplification directly involves identifying and removing redundant or unnecessary tasks to streamline processes.
Conclusion: This is correct .
C . Redefine boundary:
Redefining boundaries changes the scope of a process but does not specifically target redundancy.
Conclusion: This is not correct .
D . Bottleneck removal:
Removing bottlenecks addresses constraints but does not focus on eliminating redundant tasks.
Conclusion: This is not correct .
NEW QUESTION # 41
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